Shipping policy
Shipping & Delivery Policy
Thank you for shopping at Velmora Digital Hub.
Digital Product Delivery
All products sold on this store are digital products, including eBooks, guides, templates, and downloadable resources. No physical items will be shipped to your address.
Instant Delivery
Once your payment is successfully completed, your digital product will be delivered instantly through:
- A download link on the order confirmation page
- An email sent to the email address provided during checkout
Please ensure your email address is entered correctly when placing your order.
Delivery Time
In most cases, delivery is immediate. However, depending on payment processing or internet connection issues, delivery may take a few minutes.
If you do not receive your download email within 30 minutes, please do the following:
- Check your spam or junk folder
- Verify the email used during checkout
- Contact our support team for assistance
Download Access
Customers are responsible for downloading and saving their purchased files after delivery. We recommend keeping a backup copy on your device or cloud storage.
Technical Issues
If you experience any issues accessing your files or download links, please contact us, and we will help resolve the issue as quickly as possible.
Contact Us
For questions regarding delivery or download access, please contact us through our Contact page or support email.
Thank you for choosing Velmora Digital Hub.