Refund policy

Return & Refund Policy

At Velmora Digital Hub, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.

Digital Product Policy

All products sold on this store are digital downloads, including eBooks, guides, templates, and other digital content. Because these products are delivered instantly after purchase, we generally do not offer refunds, returns, or exchanges once the order has been completed.

Exceptions

We may provide assistance or a replacement file if:

  • You received the wrong digital product
  • The file is corrupted or cannot be opened
  • You accidentally purchased the same product more than once

If you experience any of these issues, please contact us within 7 days of purchase with your order number and details of the problem.

Download Issues

If you have trouble accessing or downloading your product, we are happy to help. Simply contact our support team and we will ensure you receive your files successfully.

Unauthorized Sharing

All digital products are intended for personal use only. Redistribution, resale, sharing, or reproduction of our products without permission is strictly prohibited.

Contact Us

If you have any questions regarding your purchase, please contact us through our Contact page or support email, and we will do our best to assist you promptly.

Thank you for supporting Velmora Digital Hub.